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    • Welcome to MyBlue!
    • Home
    • Find a Doctor & Estimate Costs
    • My Account
    • My Cards
    • My Claims
    • My Deductible & Co-insurance
    • My Doctors
    • My Medication
    • My Plans & Benefits
    • My Plan
      • Manage My Plan
        • My ID Card
        • My Quick Start Guide
        • Plan Education Center
        • Health Financial Accounts
        • Evidence of Coverage
        • Behavioral Health Coverage
        • Vision Coverage
        • Pharmacy Coverage
          • Pharmacy Networks
          • HSA Preventive Medications
          • Value-Based Benefits
          • Medication Look Up
            • Medications That Are Not Covered
            • Over-the-Counter (OTC) Exclusions
          • The Value of Generic Medications
            • What is Generic Medication
            • Your Role: The Rx You Need
            • Helpful Resources
          • Pharmacy Management Program
            • Step Therapy
            • Quality Care Dosing
            • Prior Authorization
          • Mail Service Pharmacy
            • Home Delivery Options
          • Specialty Pharmacy Network
            • Network Pharmacy Information
        • Summary of Health Plan Payments
        • Member Rights & Responsibilities
          • Appeal and Grievance Program
          • Commitment to Confidentiality
          • Health Care Fraud
          • Quality Improvement
          • Women's Health & Cancer Rights Act
          • Utilization Management
      • Discounts & Savings
        • Blue365 Discounts & Savings
        • Fitness & Weight Loss Reimbursements
        • Pet Insurance
        • Vision Discounts
    • AHealthyMe
      • Get Educated
        • Dental Health
        • Flu Facts
          • Coverage
          • Prevention
          • Treatment
          • For More Information
        • Self Care Resources
        • Prevention
          • Breast Care
          • Cervical Cancer
          • Postpartum Depression
          • Screenings
      • My Programs
        • Overcoming Insomnia
        • Pregnancy & Postpartum Care
      • Manage My Health
        • Case Management
          • Advanced Illness
          • Aftercare
          • Oncology
        • Chronic Condition Management
          • Asthma
        • Behavioral Health
          • ADHD
          • Anxiety
          • Autism Spectrum Disorder
          • Depression
          • Substance Use Disorder
        • Growing Up Healthy
        • Screening Guidelines for Adults
        • Immunizations & Screenings for Healthy Children
    • Tools & Resources
      • Privacy & Security
        • Terms & Conditions
        • Privacy Policy
        • Security
        • Email & SMS Communication
        • Technical Support
        • Frequently Asked Questions
        • Other Resources
        • Accessibility
        • Nondiscrimination Notice
      • Member Care Resources
        • Finding Care
        • 24-Hour Nurse Line
        • Directions for children with special health care needs
        • Cost & Quality Tools
          • Rate Your Doctor
      • Resource Library
        • Forms & Brochures
        • Glossary
        • Coverage & Care in Rhode Island
        • Frequently Asked Questions
        • Video Vault
    • News & Updates
      • What's New
        • Direct Pay Changes
        • Understanding Your Deductible
        • Health Care Reform
        • Sign Up For Email
        • Identity Protection
        • BLUEBikes
      • Healthy Times
        • Healthy Times Newsletter
      • Plan Updates
        • General Plan Updates
        • Pharmacy Benefit Updates
        • Minimum Creditable Coverage
    • Doctors & Hospitals
      • Doctors & Hospitals
        • Find a Doctor & Estimate Costs
        • Providers Outside of Massachusetts
        • Emergency Room Alternatives
        • Quality & Affordability of Care
          • Choosing Speciality Care
          • Radiology Treatment Privileging
        • Telehealth
    • Other Sites
      • Blue Cross MA Home
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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ®´, ®´´, SM, TM Registered and Service Marks, and Trademarks are the property of their respective owners. © 2018 Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-472-2689 (TTY: 711 ).

ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar  1-800-472-2689 (TTY: 711 ).

ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-472-2689  (TTY : 711 ).

注意：如果您讲中文，我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-472-2689（TTY  号码：711 )。

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-472-2689 TTY: 711 ).

LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-472-2689 (TTY: 711 ).

ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов  1-800-472-2689 (телетайп: 711 ).

ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ  1-800-472-2689 (TTY: 711) ។

ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata  1-800-472-2689 (TTY: 711 ).

참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-472-2689 (TTY : 711)로 회원 서비스에 연락하십시오.

ΠΡΟΣΟΧΗ: Εάν μιλάτε Ελληνικά, διατίθενται για σας υπηρεσίες γλωσσικής βοήθειας, δωρεάν. Καλέστε την Υπηρεσία Εξυπηρέτησης Μελών στον αριθμό της κάρτας μέλους σας (ID Card) κλήση 1-800-472-2689 (TTY: 711 ).

UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-472-2689 (TTY: 711 ).

ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-472-2689 ( टी .टी .वा ई.: 711).

ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-472-2689 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-472-2689 (TTY: 711 ).

お知らせ：日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-472-2689（TTY: 711 ）。

ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-472-2689 (TTY: 711 ).

ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-472-2689 (TTY: 711).

ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-472-2689 (TTY: 711).

BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-472-2689 (TTY: 711).